Housekeeping Attendant Jobs in Dubai. Bab Al Shams Desert Resort is seeking a dedicated and professional Housekeeping Attendant to join their team in Dubai. This position plays a vital role in providing exceptional service to guests by ensuring suites and public areas are clean, well-maintained, and meet high standards of cleanliness and comfort. The ideal candidate will have a passion for customer service, attention to detail, and a commitment to creating memorable experiences. With a focus on teamwork and excellence, you will contribute to a warm, welcoming environment at one of Dubai’s most iconic desert resorts.
Full Job Description
Authentic and captivating, Bab Al Shams Desert Resort is a truly magical destination, where expertly curated itineraries and bespoke entertainment are the beating heart of our legendary desert-based destination. Part of our unique Rare Finds collection, the essence of Bab Al Shams joins our guests together to discover the most soulful experiences and humbling journeys, set against Dubai’s endless dunes and rich culture.
About The Role
Provides professional and personalized service to the guests in suites and public areas, ensuring at all times that guest requirements and needs aremet promptly, by following the standard operating procedures.
Key Duties and Responsibilities
- Provides a courteous and professional service to internal and external customers at all times.
- Maintains a high standard of personal appearance and hygiene at all times.
- Ensures cleanliness maintained in assigned areas.
- Ensures smooth operation and efficiency in assigned areas.
- Attends the daily briefing before starting work.
- Cleans assigned suites and bathrooms thoroughly up to the standards, making the necessary arrangements in guest rooms and replenishing guest supplies.
- Attends to guests’ requests courteously and promptly in the course of the day.
- Check all facilities such as furniture, and fixtures, and report any damages or missing items to the Team Leader and the Coordinator for follow-up.
- Ensures assigned floors including the corridors, back of the house areas, stairways, and service pantries kept in a safe and clean condition at all times.
- Reports any malfunction in suites or assigned areas to the engineering department via the Housekeeping Coordinator.
- Report any unusual incidents, complaints, unauthorized persons in rooms, and any sick or irregular behavior of guests to the Team Leader and the Coordinator.
- Ensures all lost and found items handed over to the Housekeeping Coordinators office immediately.
- Ensures service pantries kept clean, neat, and tidy at all times.
- Ensures all equipment and trolleys on assigned floors kept clean and in good working order at all times.
Experience & Educational Requirements
- Diploma in Hotel Management School
- Vocational certification in Hospitality School
- 2 Years’ experience in a 5-star hotel in a similar role.
- Strong orientation towards customer service
- Initiative and Commitment to Achieve
- Effective Communication
- Attention to detail
- Problem solving and decision making
- Leadership skills
- Customer focused
- Teamwork
- Interpersonal skills
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